Knowledge Process Outsourcing (KPO) refers to outsourcing for high-end knowledge work. This includes research on intellectual property, analytics, equity and finance, market research & data management, etc. A number of firms were encouraged to begin outsourcing their high-end knowledge work to India, owing to the success attained by BPO (business process outsourcing) operations in the country. Cost savings, access to a highly talented workforce, improved quality, and operational efficiencies are the underlying expectations in the offshoring of high-end processes. Areas with great potential of growth for the KPO (Knowledge Process Outsourcing) include biotechnology, pharmaceuticals, data search, integration & management services, research & analytics, fina View the rest of this article
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